We are looking for adults (19 and over) to participate in our study of how people use mobile payment services (ex. Google Wallet, Paypal Mobile, Square or apps such as MyStarbucks).
The ideal participant would either be a current user of, or want to try out mobile payment services such as Google Wallet, Paypal Mobile, Amazon Payments, or another mobile payment service. (more…)
San Francisco’s Fishermans Warf
I just recently had the pleasure of attending Mobile HCI 2012 in San Francisco. It was a week of firsts for me – first time in San Francisco, first presentation of a full paper and first academic workshop.
I was pleasantly surprised by the conference. My only other academic conference experience has been CHI 2011 and CHI 2012, and I have to say, this conference was a much better experience. Don’t get me wrong, CHI has it’s positives, it is often inspirational, very diverse and the food snacks are well thought out. The Mobile HCI experience was focused, and this allowed me to connect with researcher’s specifically doing work in my area.
Very proud to report that my full paper on Soft Trust and mCommerce Shopping Behaviours has been accepted to MobileHCI 2012. The conference boasts a 25% acceptance rate and will be held in San Francisco this year at the Westin St. Francis, September 21st to 24th.
Here is a quick description of the paper:
Our study explores typical mCommerce routines and behaviours along with issues of soft trust, given its long-term concern for eCommerce. Our results describe spontaneous purchasing and routine shopping behaviours where people gravitate to their mobile device even if a computer is nearby. We found that participants faced few trust issues because they had limited access to unknown companies. In addition, app marketplaces and recommendations from friends offered a form of brand protection. These findings suggest that companies can decrease trust issues by tying mCommerce designs to friend networks and known marketplaces. (more…)
shillman[[at]]sfu[[dot]]ca
Vancouver, BC Canada
@drinkthecoolaid | LinkedIn | Facebook
