We are looking for adults (19 and over) to participate in our study of how people use mobile payment services (ex. Google Wallet, Paypal Mobile, Square or apps such as MyStarbucks).

The ideal participant would either be a current user of, or want to try out mobile payment services such as Google Wallet, Paypal Mobile, Amazon Payments, or another mobile payment service. (more…)

UX Magazine Publication

November 26th, 2012 | Posted by admin in Design & Esthetics | Research | Usability | User Experience - (Comments Off)

My work in mobile commerce trust and social behaviours has been published in Usability Professionals Association’s UX Magazine. The article reviews an empirical diary study published in September of this year. The magazine is published four times a year and this Volume 11, Issue 4 focused on Trust and the User. The publication is view-able here.

In this issue featured articles included:

  • Trusting Inaccurate Systems: Both Technological and Human
    By Aisling O’Kane, Christian Detweiler, and Alina Pommeranz
  • Trust in Mobile Shopping: An Empirical Study
    By Serena Hillman and Carman Neustaedter

(more…)

Do Our Websites Need to be More Snackable?

February 25th, 2011 | Posted by admin in Design & Esthetics | Online Marketing | Usability - (Comments Off)

Last Wednesday’s SIAT Research Colloquium was presented by Dr. Drew Davidson, from the Entertainment Technology Center at Carnegie Mellon University. He reviewed concepts around video games in a world without secrets and snackable gaming; what these theories mean in terms of the design of a game and game-play mechanics.

Dr. Davidson explains the term snackability, first coined around the concept of how easy and convenient it is to eat food, referencing articles such as Twelve easy pieces from the New York Times, which commented on the poor design mother natures offers in fruits such as apples. He expands on the commercial industries movement towards snackability. Drawing on example such as the Lay’s prodding tagline, “betcha you can’t eat just one”. (more…)


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