Four years ago, I was doing 2 things: playing the video game Far Cry 5 for an unhealthy amount of time and onboarding an intern into the world of user research. This gave me an idea, perhaps a Skill Tree would be a good way to communicate the different branches of our research world; and with this, one could, in… Read more →
Based on lessons learned from developing feedback mechanisms for Azure Data, we created a framework, dubbed BLUE, for designing and implementing in-product feedback that supports the end-to-end design and implementation process. In-product feedback is a valuable tool for gaining insight into how users think and feel about a product or service. The key benefit is unlike simulated test environments (e.g. usability), users… Read more →
This week I will be in sunny Phoenix to present my work on Tumblr and the fandom experience at the 2014 Grace Hopper Celebration. I will be speaking on the 2nd day of the conference, Thursday Oct 9th, at 5:15pm at the Phoenix Convention Center, room North 121 A-C. Read more →
On September 2nd and 3rd I will be in Mountain View and Sunnyvale to present my research at both Yahoo! and Google. I have not been to either campuses before, so I am excited to not only present, but get a tour of the facilities. If you are in the area and want to meetup, send me a tweet @drinkthecoolaid. On… Read more →
This summer I will be attending both DIS 2014 (ACM conference on Designing Interactive Systems) and MobileHCI 2014 (ACM conference on Human-Computer Interaction with Mobile Devices and Services) to present some of my latest research. DIS is coming up soon, June 21-25th in Vancouver and Mobile HCI is September 23-27 in Toronto. At DIS I will be presenting a full paper… Read more →
After 4 and a half years of studying at Simon Fraser University I finally defended my Doctoral thesis and it was most certainly an experience I will never forget and well worth the journey. Read more →