(2016 – Present) SMART Technologies
I currently work at SMART Technologies as a Senior User Researcher in Seattle, Washington, USA. At SMART I inform strategy and design through objective research on SMART software and hardware. I specifically investigate user behavior, motivations, and experiences throughout the entire design process (concept, prototype, alpha, beta, release). My approach is primarily lean/agile and utilizes mixed-methods.
(2015 – 2016) EA’s UXR
I worked as a Games User Researcher at Electronic Art’s User Research Lab in Burnaby, British Columbia, Canada.
At EA I was the primary user researcher for an AAA Video Game Franchise. My main responsibilities included both long-term planning and scheduling, as well as the daily activities of running studies– study design, collecting data, analyzing data, and delivery of actionable findings. The delivery of findings to key stakeholders ranged from game mode producers to VP level.
(2009 – 2014) Connections Lab, SFU’s cLab
I’m an alumna of the Connections Lab (cLab), a research group led by Dr. Carman Neustaedter at Simon Fraser University’s School of Interactive Arts + Technology (SIAT). The group specializes in the areas of Design, Human-Computer Interaction, Computer Supported Collaboration, Domestic Computing, and Ubiquitous Computing. We study the design and use of technologies aimed at supporting the everyday activities of people. Many of the research projects focus on connecting people through space and time with technology. This includes connecting family members and friends, providing support for workplace collaboration, and bringing people together through games.
My Post-doc and PhD research was partially funded by: Graphics, Animation and New Media Network Centre Of Excellence (GRAND NCE), the Natural Sciences and Engineering Research Council of Canada (NSERC) and Simon Fraser University (SFU).