Games User Research

In this work, we present lessons learned from a diary study completed for Electronic Arts’ game NHL16 in August 2015. Key findings suggest that while there is high risk to use the method, there is also great benefit in terms of impact via actionable data and ability to collect rich artifacts to tell the users’ stories. We present a series of suggested guidelines for conducting diary studies in games user research.

 

Publications

Hillman, S., Stach, T., Procyk, J., and Zammitto, V. (2016)
Diary Methods in Games User Research for Inexpensive Data Capture
Workshop on Lightweight Games User Research for Indies and Non-Profit Organizations held at the ACM CHI Conference (2016), 4 pgs.
PDF

Hillman, S., Stach, T., Procyk, J., and Zammitto, V. (2016)
Diary Methods in AAA Games User Research
Proceedings of the ACM CHI Conference (2016), ACM Press, 6 pgs.
PDF