We are looking for adults (19 and over) to participate in our study of how people use mobile payment services (ex. Google Wallet, Paypal Mobile, Square or apps such as MyStarbucks).

The ideal participant would either be a current user of, or want to try out mobile payment services such as Google Wallet, Paypal Mobile, Amazon Payments, or another mobile payment service. (more…)

UX Magazine Publication

November 26th, 2012 | Posted by admin in Design & Esthetics | Research | Usability | User Experience - (Comments Off)

My work in mobile commerce trust and social behaviours has been published in Usability Professionals Association’s UX Magazine. The article reviews an empirical diary study published in September of this year. The magazine is published four times a year and this Volume 11, Issue 4 focused on Trust and the User. The publication is view-able here.

In this issue featured articles included:

  • Trusting Inaccurate Systems: Both Technological and Human
    By Aisling O’Kane, Christian Detweiler, and Alina Pommeranz
  • Trust in Mobile Shopping: An Empirical Study
    By Serena Hillman and Carman Neustaedter

(more…)

Paper Accepted to CSCW 2013

October 28th, 2012 | Posted by admin in Events | User Experience - (Comments Off)

Happy to report our paper How and Why Teenagers Use Video Chat, was accepted as a full paper to the 16th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2013). In February 2013, the paper will be presented at this premier conference by the primary author, Tatiana Buhler in San Antonio, Texas.

Our study looks at the role video chat has within teenagers, specifically how they socialize with their friends over distance. The study highlights new privacy and parental concerns introduced by the use of video, and compare the findings to adult-use of video chatting and teenager use of messaging systems.

(more…)


Hit Counter provided by Business Card Holders