PUBLICATIONS BY TYPE

By Year | By Type

 

Book Chapters

[b.1] Chapter 2: “Interviewing Over Video Chat”, Studying and Designing Technology for Domestic Life: Lessons from Home

Hillman, S., Forghani, A., Pang, C., Neustaedter, C., and Judge, T.
Morgan Kaufmann, Burlington, Massachusetts, USA, 2014, Print.
PDF


Dissertations

[d.1] Social Issues, Behaviours and Routines of Ubi-Commerce Users in North America

Hillman, S.,
PhD Dissertation, Simon Fraser University (2014).
PDF


Journal Articles

[j.2] Trust and mobile commerce in North America

Hillman, S., and Neustaedter, C.
Computers in Human Behavior, Volume 70, May 2017, Pages 10–21
PDF

[j.1] Sharing Domestic Life through Long-Term Video Connections

Neustaedter, C., Pang, C., Forghani, A., Oduor, E., Hillman, S., Judge, T. K., Massimi, M. & Greenberg, S.
IN Transactions on Computer-Human Interaction, X.31.
PDF


Full Conference Papers

[c.7] User Challenges and Successes with Mobile Payment Services in North America

Hillman, S., Neustaedter, C., Pang, C., and Oduor E.
Proceedings of the International Conference on Human-Computer Interaction with Mobile Devices & Services (MobileHCI 2014), ACM Press, 10 pgs.
Acceptance rate ~21%.
PDF

[c.6] ‘alksjdf;lksfd’: Tumblr and the Fandom User Experience

Hillman, S., Procyk, J., and Neustaedter, C.
Proceedings of the Conference on Designing Interactive Systems (DIS 2014), ACM Press, 10 pgs.
Acceptance rate ~26%.
PDF

[c.5] How Technology Supports Family Communication in Rural, Suburban, and Urban Kenya 

Oduor, E., Neustaedter, C., Judge., T., Hennessy, K., Pang, C., and Hillman, S.
Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2014), 10 pgs.
Acceptance rate ~23%.
PDF

[c.4] “Shared Joy is Double Joy”: The Social Practices of User Networks Within Group Shopping Sites

Hillman, S., Neustaedter, C., Pang, C., and Oduor E.
Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2013), 10 pgs.
Acceptance rate ~20%.
PDF

[c.3] Technology Preferences and Routines for Sharing Health Information during the Treatment of a Chronic Illness

Pang, C., Neustaedter, C., Oduor E., and Hillman, S.
Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2013), 10 pgs.
Acceptance rate ~20%.
PDF

[c.2] How and Why Teenagers Use Video Chat

Buhler, T., Neustaedter, C., and Hillman, S. (2013)
Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2013), ACM Press, 10 pgs.
Acceptance rate ~23%.
PDF

[c.1] Soft Trust and mCommerce Shopping Behaviours

Hillman, S., Neustaedter, C., Bowes, J., and Antle, A.
Proceedings of the International Conference on Human-Computer Interaction with Mobile Devices & Services (MobileHCI 2012), ACM Press, 10 pgs.
Acceptance rate ~25%.
PDF


Short Conference Papers

[ep.18] Exploring Mixed-Reality TUI Manipulatives for K-5 Classrooms

Hillman, S., Duprat, M., Cargile, A., and Hillman, A.
Extended Proceedings of  ACM CHI Conference (2018), 6pgs.
PDF

[ep.17] Diary Methods in Games User Research for Inexpensive Data Capture

Hillman, S., Stach, T., Procyk, J., and Zammitto, V. 
Workshop on Lightweight Games User Research for Indies and Non-Profit Organizations held at the ACM CHI Conference (2016), 4 pgs.
PDF

[ep.16] Diary Methods in AAA Games User Research

Hillman, S., Stach, T., Procyk, J., and Zammitto, V.
Proceedings of the ACM CHI Conference (2016), ACM Press, 6 pgs.
PDF

[ep.15] The Gauntlet: The Design of a Community Challenge Platform

Hawkins, D., Ishak, C., Li, M., Procyk, J., Neustaedter, C. & Hillman, S.
Proceedings of the Conference on Computer-Human Interaction New York, NY, USA, ACM.
PDF | Poster

[ep.14] tApp: A Tumblr Analytics System

Hillman, S., Procyk, J. & Neustaedter, C.
Extended Proceedings of the Conference on Computer Supported Cooperative Work New York, NY, USA, ACM.
Acceptance rate 50%.
PDF | Poster

[ep.13] “It’s More the Real Me”: The Appropriations of Tumblr by Fandoms

Hillman, S., Procyk, J., and Neustaedter, C.
Proceedings of the Grace Hopper Celebration (2014), 2 pgs.
Acceptance rate ~22%.
PDF

[ep.12] The Reasons Behind Kenyan Family Communication Patterns

Oduor, E., Neustaedter, C., Judge, T.K., Hennessy, K., Hillman, S., and Pang, C.
GRAND Conference Research Note (2014), 4 pgs.
PDF

[ep.11] The Gauntlet: Supporting User-Created Community Challenges

Hawkins, D., MaoYang, L., Procyk, J., Neustaedter, C. and Hillman, S.
GRAND Conference Research Note (2014), 4 pgs.
PDF

[ep.10] Mobile Payment Systems in North America: User Challenges & Successes,

Hillman, S., Neustaedter, C., Oduor, E., and Pang, C.
Proceedings of the ACM CHI Conference (2014), ACM Press, 6 pgs.
PDF | Poster

[ep.9] The Informatics Needs of Amateur Endurance Athletic Coaches

Wakefield, B., Neustaedter, C., and Hillman, S.
Proceedings of the ACM CHI Conference (2014), ACM Press, 6 pgs.
PDF | Poster

[ep.8] Towards Ubiquitous Commerce: New Commerce, Behaviours & Routines

Hillman, S., and Neustaedter, C.
Workshop on Financial Interactions, Digital Cash, Capital Exchange and Mobile Money (#CHIMoney), held at the ACM CHI Conference (2014), 4 pgs.
PDF

[ep.7] Tumblr Fandoms, Community & Culture

Hillman, S., Procyk, J., and Neustaedter, C.
Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2014), 4 pgs.
PDF | Video

[ep.6] Connecting Grandchildren with Grandparents Suffering From Chronic Pain

Forghani, A., Hillman, S., Neustaedter, C., Gromala, D., and Shaw, C. (2013)
GRAND NCE Conference (2013), Poster.
PDF

[ep.5] Designing Video Communications for Families with Young Children

Forghani, A., Oduor, E., Hillman, S., and Neustaedter, C.
GRAND NCE Conference (2013), Poster.
PDF

[ep.4] Family Communication in Rural and Slum Regions of Kenya

Oduor, E., Neustaedter, C., Hillman, S., and Pang, C.
Extended Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2013), 6 pgs.
Acceptance rate ~45%.
PDF | Poster

[ep.3] In mCommerce We Trust: The Social and Trust Behaviors of mCommerce Shoppers

Hillman, S., and Neustaedter, C.
Proceedings of the Workshop on Mobility and Web Behavior at Mobile HCI (MobileHCI 2012), 6 pgs.
PDF

[ep.2] The Routines and Social Behaviours of Frequent mCommerce Shoppers

Hillman, S., Neustaedter, C., and Bowes, J.
Extended Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2012), 6 pgs.
PDF | Poster

[ep.1] Connecting Families through Technology, CHI 2012 Workshop on Technologies for Families

Neustaedter, C., Judge, T., Hillman, S., Oduor, E., and Pang, C.
Extended Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2012), 6 pgs.
PDF


Magazine Articles

[m.1] Trust in Mobile Shopping: An Empirical Study

Hillman, S., and Neustaedter, C.
User Experience Magazine, Vol. 11(4) (2012), Article.
PDF


Lab Technical Reports

[tr.3] Reviewing Norman and Wright/McCarthy Concepts for a New Online Generation

Hillman, S.
Technical Report 2009-0430-02, Connections Lab, Simon Fraser University, Surrey, BC, Canada, 6 pgs.
PDF

[tr.2] Online Usability Testing with Different Generations: Digital Natives and Digital Immigrants in the Online Usability Space

Hillman, S.
Technical Report 2009-0430-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, 5 pgs.
PDF

[tr.1] Scrubbing Dirty Event Data with an Artificial Neural Net

Hillman, S.
Technical Report 2009-1215-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, 5 pgs.
PDF