PUBLICATIONS BY TYPE

By Year | By Type

 

Book Chapters

[b.1] Hillman, S., Forghani, A., Pang, C., Neustaedter, C., and Judge, T. (2014)
Chapter 2: “Interviewing Over Video Chat”, Studying and Designing Technology for Domestic Life: Lessons from Home
Morgan Kaufmann, Burlington, Massachusetts, USA, 2014, Print.
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Dissertations

[d.1] Hillman, S., (2014)
Social Issues, Behaviours and Routines of Ubi-Commerce Users in North America
PhD Dissertation, Simon Fraser University (2014).
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Journal Articles

[j.2] Hillman, S., and Neustaedter, C. (2017)
Trust and mobile commerce in North America
Computers in Human Behavior, Volume 70, May 2017, Pages 10–21
PDF

[j.1] Neustaedter, C., Pang, C., Forghani, A., Oduor, E., Hillman, S., Judge, T. K., Massimi, M. & Greenberg, S. (2015)
Sharing Domestic Life through Long-Term Video Connections
IN Transactions on Computer-Human Interaction, X.31.
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Full Conference Papers

[c.7] Hillman, S., Neustaedter, C., Pang, C., and Oduor E. (2014)
User Challenges and Successes with Mobile Payment Services in North America
Proceedings of the International Conference on Human-Computer Interaction with Mobile Devices & Services (MobileHCI 2014), ACM Press, 10 pgs.
Acceptance rate ~21%.
PDF

[c.6] Hillman, S., Procyk, J., and Neustaedter, C. (2014)
‘alksjdf;lksfd’: Tumblr and the Fandom User Experience
Proceedings of the Conference on Designing Interactive Systems (DIS 2014), ACM Press, 10 pgs.
Acceptance rate ~26%.
PDF

[c.5] Oduor, E., Neustaedter, C., Judge., T., Hennessy, K., Pang, C., and Hillman, S. (2014)
How Technology Supports Family Communication in Rural, Suburban, and Urban Kenya
Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2014), 10 pgs.
Acceptance rate ~23%.
PDF

[c.4] Hillman, S., Neustaedter, C., Pang, C., and Oduor E. (2013)
“Shared Joy is Double Joy”: The Social Practices of User Networks Within Group Shopping Sites
Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2013), 10 pgs.
Acceptance rate ~20%.
PDF

[c.3] Pang, C., Neustaedter, C., Oduor E., and Hillman, S. (2013)
Technology Preferences and Routines for Sharing Health Information during the Treatment of a Chronic Illness
Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2013), 10 pgs.
Acceptance rate ~20%.
PDF

[c.2] Buhler, T., Neustaedter, C., and Hillman, S. (2013)
How and Why Teenagers Use Video Chat
Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2013), ACM Press, 10 pgs.
Acceptance rate ~23%.
PDF

[c.1] Hillman, S., Neustaedter, C., Bowes, J., and Antle, A. (2012)
Soft Trust and mCommerce Shopping Behaviours
Proceedings of the International Conference on Human-Computer Interaction with Mobile Devices & Services (MobileHCI 2012), ACM Press, 10 pgs.
Acceptance rate ~25%.
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Short Conference Papers

[ep.17] Hillman, S., Stach, T., Procyk, J., and Zammitto, V. (2016)
Diary Methods in Games User Research for Inexpensive Data Capture
Workshop on Lightweight Games User Research for Indies and Non-Profit Organizations held at the ACM CHI Conference (2016), 4 pgs.
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[ep.16] Hillman, S., Stach, T., Procyk, J., and Zammitto, V. (2016)
Diary Methods in AAA Games User Research
Proceedings of the ACM CHI Conference (2016), ACM Press, 6 pgs.
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[ep.15] Hawkins, D., Ishak, C., Li, M., Procyk, J., Neustaedter, C. & Hillman, S. (2015)
The Gauntlet: The Design of a Community Challenge Platform
Proceedings of the Conference on Computer Human Interaction New York, NY, USA, ACM.
PDF | Poster

[ep.14] Hillman, S., Procyk, J. & Neustaedter, C. (2015)
tApp: A Tumblr Analytics System
Extended Proceedings of the Conference on Computer Supported Cooperative Work New York, NY, USA, ACM.
Acceptance rate 50%.
PDF | Poster

[ep.13] Hillman, S., Procyk, J., and Neustaedter, C. (2014)
“It’s More the Real Me”: The Appropriations of Tumblr by Fandoms
Proceedings of the Grace Hopper Celebration (2014), 2 pgs.
Acceptance rate ~22%.
PDF

[ep.12] Oduor, E., Neustaedter, C., Judge, T.K., Hennessy, K., Hillman, S., and Pang, C. (2014)
The Reasons Behind Kenyan Family Communication Patterns,
GRAND Conference Research Note (2014), 4 pgs.
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[ep.11] Hawkins, D., MaoYang, L., Procyk, J., Neustaedter, C. and Hillman, S. (2014)
The Gauntlet: Supporting User-Created Community Challenges
GRAND Conference Research Note (2014), 4 pgs.
PDF

[ep.10] Hillman, S., Neustaedter, C., Oduor, E., and Pang, C. (2014)
Mobile Payment Systems in North America: User Challenges & Successes,
Proceedings of the ACM CHI Conference (2014), ACM Press, 6 pgs.
PDF | Poster

[ep.9] Wakefield, B., Neustaedter, C., and Hillman, S. (2014)
The Informatics Needs of Amateur Endurance Athletic Coaches
Proceedings of the ACM CHI Conference (2014), ACM Press, 6 pgs.
PDF | Poster

[ep.8] Hillman, S., and Neustaedter, C. (2014)
Towards Ubiquitous Commerce: New Commerce, Behaviours & Routines
Workshop on Financial Interactions, Digital Cash, Capital Exchange and Mobile Money (#CHIMoney), held at the ACM CHI Conference (2014), 4 pgs.
PDF

[ep.7] Hillman, S., Procyk, J., and Neustaedter, C. (2014)
Tumblr Fandoms, Community & Culture
Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2014), 4 pgs.
PDF | Video

[ep.6] Forghani, A., Hillman, S., Neustaedter, C., Gromala, D., and Shaw, C. (2013)
Connecting Grandchildren with Grandparents Suffering From Chronic Pain
GRAND NCE Conference (2013), Poster.
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[ep.5] Forghani, A., Oduor, E., Hillman, S., and Neustaedter, C. (2013)
Designing Video Communications for Families with Young Children
GRAND NCE Conference (2013), Poster.
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[ep.4] Oduor, E., Neustaedter, C., Hillman, S., and Pang, C. (2013)
Family Communication in Rural and Slum Regions of Kenya
Extended Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2013), 6 pgs.
Acceptance rate ~45%.
PDF | Poster

[ep.3] Hillman, S., and Neustaedter, C. (2012)
In mCommerce We Trust: The Social and Trust Behaviors of mCommerce Shoppers
Proceedings of the Workshop on Mobility and Web Behavior at Mobile HCI (MobileHCI 2012), 6 pgs.
PDF

[ep.2] Hillman, S., Neustaedter, C., and Bowes, J. (2012)
The Routines and Social Behaviours of Frequent mCommerce Shoppers
Extended Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2012), 6 pgs.
PDF | Poster

[ep.1] Neustaedter, C., Judge, T., Hillman, S., Oduor, E., and Pang, C. (2012)
Connecting Families through Technology, CHI 2012 Workshop on Technologies for Families
Extended Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2012), 6 pgs.
PDF


Magazine Articles

[m.1] Hillman, S., and Neustaedter, C. (2012)
Trust in Mobile Shopping: An Empirical Study
User Experience Magazine, Vol. 11(4) (2012), Article.
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Lab Technical Reports

[tr.3] Hillman, S. (2009)
Reviewing Norman and Wright/McCarthy Concepts for a New Online Generation
Technical Report 2009-0430-02, Connections Lab, Simon Fraser University, Surrey, BC, Canada, 6 pgs.
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[tr.2] Hillman, S. (2009)
Online Usability Testing with Different Generations: Digital Natives and Digital Immigrants in the Online Usability Space
Technical Report 2009-0430-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, 5 pgs.
PDF

[tr.1] Hillman, S. (2009)
Scrubbing Dirty Event Data with an Artificial Neural Net
Technical Report 2009-1215-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, 5 pgs.
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