Tag: Usability

Testing UserTesting.com – A Review

Today I got Steve Krug’s e-Newsletter Don’t Make Me Think – Update #19. In it he recommends trying out UserTesting.com’s services, so I decided to take a gander. UserTesting.com offers simplistic usability testing at a fraction of the cost of typical agencies. Read more →

Air Canada’s New Inflight Technology

So you’re sifting through the travel aggregate sites trying to decide between Air Canada or West Jet. Departure times are the same-ish, price is the same-ish, and West Jet looks to have a “fun” brand promise screaming: ‘We-are-a-small-local-company-with-our-clunky-website-go-ahead-you-can-trust-us!’  (I am sure that’s what they were going for). Anyway, I am going to give you some advice–choose Air Canada. While traveling… Read more →

Usability and SEO

Sometimes the “Politics & Religion” of the Webmaster World When you HAVE to choose between the two, do a risk-reward analysis and find out what is more important – the traffic or the conversion. I tend to go with the SEO.  Thankfully users tend to fumble through websites and don’t usually give up on you for a little usability issue,… Read more →

The Usability Juggernaut MSN Messenger

So I was about to write my first blog on MSN messenger and its icon-mismash-usability-nightmare-interface, when I decided to check if  a new version was available before I hit “post”. my current version Turns out there is… I successfully navigate past the default software add-on’s; all ten of them including something called ‘Family Safety’??? And then there it is – only 7… Read more →